Client: Ombudsperson Secretariat of Khyber Pakhtunkhwa (ombudsperson.gkp.pk)

Parent Authority: Government of Khyber Pakhtunkhwa, Pakistan

Industry: Government Secretariat, Human Rights & Legal Redressal

Services Provided: Government Domain Management, High-Availability Web Hosting Services

Partnership Duration: 2023 – Present

The Challenge

As the primary statutory body tasked with investigating workplace harassment and enforcing women’s property rights across Khyber Pakhtunkhwa, the Ombudsperson Secretariat required a secure, stable, and highly available web portal. The platform needed to provide accessible redressal mechanisms, publish legal guidelines, and maintain continuous public availability without security vulnerabilities.

The Madaar Solution

Beginning in 2023, Madaar Technologies implemented a managed web and domain hosting package:

1. Government Domain Administration: Secured and managed ombudsperson.gkp.pk in full compliance with provincial government IT protocols.

2. Managed Hosting Deployment: Configured enterprise web hosting designed for uninterrupted uptime, fast access across desktop and mobile devices, and secure data routing.

3. Infrastructure Oversight: Executed routine backend security updates, SSL monitoring, and server maintenance to ensure platform integrity.

The Outcome

With Madaar Technologies providing core hosting and domain services since 2023, the Ombudsperson Secretariat maintains a secure, trusted digital platform that enables citizens to learn about their fundamental rights and access justice transparently.